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Subject: Chat Rules
Lit Kol
administrator
Chat rules (VALID FROM 06.11.2017)

Game Chat: Rules and Penalties

Supporter/Moderator/Super Moderator - these staff members have control over the Game chat. It’s not worth getting into disputes with them, or writing in the name of your friend, as you can only worsen your, or your friend’s situation. Penalties are a matter of supporters’ interpretation, however, all penalties are based on this document. Penalties may be extended, if a player violates the game rules persistently. In extreme cases, supporters may ban an offender temporarily, or permanently. A supporter is a regular player and only a human being, who may not see all messages directed toward them and has no obligation to realize reports 24/7. Supporters should be respected by the players.

1. Violations

1.1 Begging (including loans):
- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 1-12h.


1.2 Excessive link sharing (to websites not violating the rules):
Maximum of 2-3 lines in one location.

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 1-12h.

1.3 “Matrimonial” advertisements:

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 1-12h.

1.4 Advertisements about graphics (sale offers/ordering/searching for/execution etc.):

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 1-12h.

1.5 Sending item buy/sale offers:
Maximum of 1 offer/hour, in case of ads about bags and tickets to Neverisland = 2-3 offers/hour, in the Auction House = 3-4 offers/hour.

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 1-24h.

1.6 Spamming, Flooding (e.g. littering the chat with several quick messages in a row, which have no greater impact in the conversation, or which are simply unwanted: throwing items around, pasting parts or full fight texts, empty statements, provoking other players, advertising events/parties, writing whole messages with CAPITAL LETTERS, or in “WaVe StYLe,” using pictograms, using special characters (from Windows Character Map), orthographic errors on purpose, “e x t e n d i n g” the chat, demanding the blessing notoriously, sending clan invitations, monologues etc.), gold exchange between the worlds - sending such information excessively is treated as SPAM.

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 1-48h.

1.7 Provoking/inciting other players to get automuted or to spam:

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 12-72h.

1.8 Copying and pasting private messages on the global chat:
We understand this point by omitting ‘mute’ by penalised players, omitting enemies’ block, pasting messages from a fraud/with vulgarisms and pasting content of a received reminder.

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 1-72h.

1.9 Using a “SPAMMER” plugin, scripts opening multiple pages, “threatening” links, YouTube links to vulgar videos or videos offending administrators or moderators, illegal console commands, Game Master commands etc.

- Muting a player on the global chat/ignoring a reminder - 1-72h.
- In case of recidivism - account ban.

2. Offences

2.1 Banned forms of trading:

a) Trading Accounts, Account Exchange, Accepting Trading Offers, Offering/Searching for Account Substitute, Sharing Account Credentials, or Giving Away Account are treated as Trading Attempt - 72h mute + temporary/permanent account ban.
b) Any form of trade for real money (including: a written offer, or a link to an online auction) - 72h mute + temporary/permanent account ban.
c) Draconites Trading, PSC, Premium SMS - any form of Draconites trade is forbidden - 72h mute + temporary/permanent account ban.
d) Reputation Trading - 72h mute + temporary/permanent account ban.
e) Honor Points Trading - any form of Honor Points trade is forbidden (including set-ups to gain HP) - 72h mute + temporary/permanent account ban.
f) Private Room Keys Trading (including buy offers) - players selling keys using the game chat are mostly scammers - 72h mute + temporary/permanent account ban.
g) Clan or Clan Invitation Trading - 72h mute + temporary/permanent account ban.
h) Heros Information Trading - 72h mute + temporary/permanent account ban.
i) Trading offers using external communicators (GG, Skype, Messenger etc.) - 72h mute + temporary/permanent account ban.
j) Organizing lotteries (players organizing such lotteries are usually scammers) - 36-72h mute + temporary account ban.
k) Trading Experience Points Trading in the Brutal-PVP Worlds (including giving away/exchanging/taking over) - 24h mute (in case of recidivism 72h) + temporary account ban.


2.2 Advertising other websites:

a) Advertising other websites (including links to websites not concerning Margonem):

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 24h (in case of recidivism 72h) + temporary account ban.


b) Informing about other games with providing their names, links to them etc.:

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 24h (in case of recidivism 72h) + temporary account ban.

c) Character Trading, Code Trading, Item Trading etc. from other games:

- One-off reminder about the rules, if a moderator/supporter deems it as appropriate.
- Muting a player on the global chat/ignoring a reminder - 72h mute + temporary account ban.

d) Sharing links to other games and their websites - 72h mute + temporary account ban.

e) Sharing content/links of ambiguous meaning, and/or containing pornography - 72h mute + temporary/permanent account ban.

f) Sharing content/links that contain contents for adults or inform on stimulants that are forbidden, in full or in part, on the territory of the Republic of Poland - 72h mute + temporary/permanent account ban.

2.3 Insulting other players:

Insulting, apart from using vulgar words toward somebody, also means: deliberate humiliation of others, committing anything against someone’s personal dignity and honor, defamation, defamation of religious feelings, comparing somebody to animals, pouring scorn on somebody etc. Insulting someone’s family members and people related to them is also punishable.

a) Depending on the word choice - 12-72h (temporary account ban may apply).
b) With use of vulgar words (including censored ones and abbreviations) - 12-72h (temporary account ban may apply).
c) On in-game chats (private, global, clan, group) should be resolved by adding the offender to the Enemies. Administration will not accept tickets on such cases.
d) By slandering them - 12-72h.

2.4 Using words commonly regarded as offensive or discriminating, which are not directed personally or are used as nicknames:

a) Depending on the word choice - 12-72h (temporary account ban may apply).
b) Using profanity programs like “Bluzgator” - 72h mute.
c) Censoring insults (including: abbreviations, abbreviations in other languages, links containing vulgarisms) - 72h mute.
d) Anti Semitism, Racism, Insulting Public Services and their workers, Defamation of Religious Feelings - 72h mute + temporary account ban.
e) Vulgar or inappropriate nickname - 72h mute + temporary account ban + nickname change.
f) Statements of erotic/ambiguous meaning - 72h mute + temporary account ban.

2.5 Insulting Game Staff:
a) Not applying to Staff Member remarks - 72h mute.
b) Undermining Staff Member decisions - 12-72h mute.
c) Arguing by using other accounts: 72h mute + temporary account ban.
d) Insulting Staff Member on a private chat (including email) - 72h mute + temporary account ban.

2.6 Fraud:
All forms of fraud are penalized by 72h mute and temporary/permanent account ban.

a) “Exping” proposals (treated as a form of phishing) - 72h mute + temporary account ban.
b) All forms of phishing (impersonating staff members, searching for a substitute on a chat etc.) - 72h mute + temporary/permanent account ban.

2.7 Blackmailing and attempt of bribing staff members:
- 72h mute + temporary account ban.

2.8 Dissemination of personal information/data (including photos) without owner’s permission:
- 72h mute + temporary account ban.

In individual, justified, cases a Staff Member may penalize the Player for something that is not listed in this document, or the Terms of Use Agreement.

Staff Members are advised to warn before penalizing, but it is not obligatory.
23.10.2017

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